I was part of the team of designers working on the software experience for Sky Glass, a streaming TV launched in the UK in 2021.

Some Glass case studies include:

🔎 Search
Improving and updating the content Search experience on Glass, and exploring how we could improve the functionality of the page iteratively.

⌨️ A system-wide keyboard
Researching, designing and building a much-needed modular keyboard to support projects across the UI, including Search and sign-ins.

✨ More coming soon (currently NDA)

Alongside these case studies, I’ve spent time working on a raft of small and medium length BAU projects, which aren’t on this portfolio site – as well as things like running individual UX Research studies and Discoveries – some of which are ongoing.

In my role at Sky I…

👊 Helped create meaningful experiences across our digital products (TV and Mobile)

👊 Worked to fully define the challenge and run research to understand the problem

👊 Acted as a team lead on projects by defining next steps and coordinating work

👊 Facilitated Design Sprints and project workshops with stakeholders

👊 Put together strong rationales and created prototypes to support design decisions

👊 Helped to set metrics alongside product so we know if we’ve succeeded

👊 Handed-over UX recommendations and specification for development

👊 Regularly shared knowledge and showcased my work to the team and stakeholders

👊 Built strong relationships with employees and stakeholders across the business

I worked in a cross-functional team alongside:

Product Owners • Data Analysts • UX Researchers • UI Designers • UX Copywriters • Interaction Designers • Industrial Designers • Software Architects + Engineers

I generally used:

🧠 Miro to document my thinking process and to facilitate workshops

✏️ Figma to build wireframes and prototypes

🔍 UserZoom for user interviews, unmoderated and moderated testing

💬 Teams and Slack to chat with my team, and broader stakeholders

I also worked on ‘extra-curricular’ proejcts, like:

🎓 Running workshops as a guest lecturer at Universities on behalf of Sky

👩‍🦽 Becoming an accessibility advocate within Sky Design

💬 Producing a two-part podcast on ethical design + distraction

👬 Mentoring and supporting designers within and outside Sky

🎗 Running UX outreach projects with schools charity Inspire

🧑🏻‍💻 Being on the team building our Grad Scheme: ‘Sky Design Academy’

👩‍👩‍👦‍👦 Being on the team uniting our Design Ops frameworks with Comcast